Frequently Asked Questions
- What operating systems will this software operate
on?
- What are the minimum requirements my computer
needs to properly use the software?
- What are the recommended computer requirements?
- What software must be installed on a Student Learner
workstation?
- What software must be installed on a Management
workstation?
- How long does it take to load the software?
- When I am finished using the software, can it
be un-installed from my computer?
- If I have problems installing or un-installing
the software, where can I get assistance?
- Where are the installation instructions and un-installation
instructions?
- How can I install Destinations Internet 2.5 on
Windows 98 machines?
- How can I tell if my Internet connection is working?
1. What operating systems will this
software operate on?
The ESTP Software, provided by Pearson Digital Learning, will operate
on the following Microsoft Windows Operating Systems:
- Windows 2000 Professional with Service Pack 4
- Windows XP Professional and Home Editions with Service Pack
1
The software will not operate on Apple or other
operating systems.
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2. What are the minimum requirements
my computer needs to properly use the software?
- Processor: Pentium III 450 MHz (or faster).
- Memory: 128 MB (RAM).
- Monitor Resolution: 800 x 600 with thousands of color.
- Hard Disk Drive Free Disk Space: 1 GB.
- CD-ROM Drive: One 8x (or faster) CD-ROM drive.
- Internet Connection: 56 K Modem or Internet Cable Connection.
- Microsoft Internet Explorer 6.0 with Service Pack 1.
- Audio: Any AC97 audio or any 100% compatible Sound card including
Sound Blaster 16(or 32),PCI 64. Sound Blaster 16 (or 32), PCI
64, and 16 bit VIBRA series products.
- Special Software/Equipment:
- Desktop protection software - optional
- Antivirus software - optional
- Headphones - optional
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3. What are the recommended computer
requirements?
- Processor: Pentium IV 1.2 GHz (or faster).
- Memory: 256 MB.
- Monitor Resolution: 800 x 600 with thousands of color.
- Hard Disk Drive Free Space: 6 GB.
- CD-ROM Drive: One 12x (or faster) CD-ROM drive
- Internet Connection: 56K Modem or Internet Cable Connection
- Internet Browser: Internet Explorer 6.0 with Service Pack 1.
- Audio: Any Creative Labs or 100% compatible sound card, including
Sound Blaster 16 (or 32), PCI 64, and 16 bit VIBRA series products.
- Special Software/Equipment:
- Desktop protection software - optional.
- Antivirus software - recommended.
- Headphones - optional
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4. What software must be installed
on a Student Learner workstation?
The software for the Student Learner workstation may be found on
the Management Installation & Support CD-ROM and on the Learner
Set-up & Internet Activities CD-ROM. Three software modules
must be installed:
- Java Plug-in
- Native Lesson Player Plug-in
- Java Media Frameworks Plug-in
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5. What software must be installed
on a Management workstation?
The software for the Management workstation may be found on the
Management Installation & Support CD-ROM. Five software modules
must be installed:
- Management System (Pearson Digital Learning Software Program)
- Sybase Client
- Java Plug-in
- Native Lesson Player Plug-in
- Java Media Frameworks Plug-in
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6. How long does it take to load
the software?
The Student workstation software normally loads in five minutes
or less. The Management software loading takes approximately fifteen
to twenty minutes to load. All software load times depend on the
speed of the computer components itself.
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7. When I am finished using the software,
can it be un-installed from my computer?
YES! The software is easily uninstalled from the computer. Instructions
to uninstall the Management software are available here. Instructions
to uninstall the Learner Software are available here.
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8. If I have problems installing
or deinstalling the software, where can I get assistance?
If your questions are not answered on this website, you may e-mail
or call the help desk for assistance. A schedule will be posted
on this website for the help desk hours. E-mails will be responded
to within one working day.
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9. Where are the installation instructions?
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10. How can I install Destinations
Internet 2.5 on a Windows 98 machine?
The 2.5 CDs will not work on Windows 98 machines. The workaround
for this is to install the management client using the 2.4 Management
CD and install the learner client using the 2.4 Learner CD. The
Management Update Installer (v2.4 to v2.5) can then be run to update
the management client to v2.5. This installer works on the 98 machines.
Note that the first time the user logs into the management client,
they will get the message ‘Please wait – Your system
is being updated’. The learner client does not need to be
updated for the 2.5 version of Destinations Internet.
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11. How can I tell if my Internet
connection is working?
- Make sure your computer LAN or Modem cable is connected and
your computer is properly configured.
- Make sure you are using the proper browser.
- If you are having problems connecting, try to open another site
such as www.msn.com
or www.yahoo.com
from your browser.
- If you think your Internet connection may be slow, use this
site to test your speed: Internet
Speedtest and an alternate site at Bandwidthplace.
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