 |
Troubleshooting Hints and Tips
- Ensure the following folders have been installed:
- C:\JMF1.02
- C:\Program Files\Destinations 2.0 (Native Lesson Player and
Management Client both install to this folder.)
- C:\Program Files\Java Plug-in 1.1
- C:\Program Files\Sybase
- Open C:\Program Files\Destinations 2.0\library\DataAccess.properties
with WordPad. The contents of the file should match as below.
If it does not match, correct the file to reflect the same as
below and save the file.
[Data Access Properties]
driver=com.sybase.jdbc.SybDriver
URL=jdbc:sybase:Tds:armyrotcestp.destinationsinternet.com:2820
user=DBA
password=SQL
- Open C:\Program Files\Destinations2.0\activity\variable.ini.
The contents of the file should match as below. If it does not
match, correct the file to reflect the same as below and save
the file.
[Variables]
BaseURL=http://armyrotcestp.destinationsinternet.com
%SUPPSYS%=D:\invest\destin\supports
%ACROREAD%=D:\Acrord32.exe
%USERTEMP%=C:\PROGRA~1\DESTIN~1.0\Activity
- Reload the Sybase Client again. You may reload it over itself
without a problem.
- Install Learner Workstation
Hot Fix (Pentium 4 Patch) if you are using a P4 machine.
- When running the MediaWeaver lessons in the Writing components,
you may get an error message when exiting the lesson. The error
message may be 'Visual C++ RunTime Library Error, RunTime Error,
Abnormal Program Termination'. The fix for this issue is to Install
Learner Workstation MediaWeaver Patch.
- If reports do not run for instructors, there may be an issue
with the ODBC setup. A common error is 'Unable to get SQL statement'.
Information for the correct
ODBC configuration is available here.
- If you are uninstalling the Destinations Internet Management
client, it is recommended to uninstall the Native Lesson Player
component first.
- If you are re-installing the Destinations Internet Management
client, make sure that C:\Program Files\Destinations 2.0 is first
removed before proceeding to the re-install.
- If you installed Destinations using the Management Installation
and Support CD with part number 64-13041-002, please install
the update from here.
- If instructors are invoking User documentation through the management
client using the 2.5 CD and receive an error, contents of C:\Program
Files\Destinations2.0\activity\variable.ini, (in particular ACROREAD
path),should be
[Variables]
BaseURL=http://armyrotcestp.destinationsinternet.com
%SUPPSYS%=D:\invest\destin\supports
%ACROREAD%=D:\Acrobat 6.0\Reader\Acrord32.exe
%USERTEMP%=C:\PROGRA~1\DESTIN~1.0\Activity
If instructors are invoking User documentation through the management
client using the 2.4 CD and receive an error, contents of C:\Program
Files\Destinations2.0\activity\variable.ini, (in particular ACROREAD
path),should be
[Variables]
BaseURL=http://armyrotcestp.destinationsinternet.com
%SUPPSYS%=D:\invest\destin\supports
%ACROREAD%=D:\Acrord32.exe
%USERTEMP%=C:\PROGRA~1\DESTIN~1.0\Activity
Make sure you ask about working behind a firewall
or a proxy server! Please ensure that your school has opened the
port.
|
 |